Terms of Service

Last updated: April 12, 2026

1. Acceptance of Terms

By downloading, installing, or using LogPeak ("the Software"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Software.

2. License

LogPeak is provided under two tiers:

  • Community (Free) — A free license for personal use with basic features.
  • Pro (Paid) — A one-time purchase license that includes all features and commercial use, with one year of updates and support. Continued updates after the first year require an annual renewal.

3. Payment and Billing

All payments for LogPeak Pro are processed by Paddle.com, our merchant of record. Paddle handles all billing, currency conversion, sales tax, and VAT on our behalf. By making a purchase, you also agree to Paddle's Terms of Use and Privacy Policy.

4. Refund Policy

We offer a full refund within 14 days of purchase, no questions asked. If you are not satisfied with LogPeak Pro, contact us and we will process your refund promptly. Refunds are issued through Paddle. After a refund is issued, your Pro license will be deactivated.

5. Use of the Software

You may use the Software for any lawful purpose. You may not:

  • Reverse engineer, decompile, or disassemble the Software, except as permitted by applicable law
  • Remove or alter any proprietary notices or labels
  • Redistribute, sublicense, or resell the Software

6. AWS and Third-Party Services

LogPeak allows you to connect to Amazon S3 using your own AWS credentials. Your use of AWS services is governed by your agreement with Amazon Web Services. We are not responsible for any charges, data loss, or issues arising from your use of AWS services through LogPeak.

7. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED.

8. Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SOFTWARE.

9. Privacy

Your use of the Software is also governed by our Privacy Policy.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of the Software after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.